FAQ
How to Order
- Search for the title or the product name
- Add the items to your shopping cart by clicking the "add to cart" button
- Review your orders from the shopping cart link and proceed to checkout
- From the checkout page, you will be prompted to log-in to your account
- Fill in the required shipping information
- Place your order
- Order confirmation will be sent to your registered email address
- Make the payment within 3 days
- Order will be processed for shipping once payment has been confirmed
- Tracking number will be sent to your registered email address
Payment Method
- We only accept payment via internet banking and cash/cheque bank in. Please deposit the payment within 3 days to the bank account number provided on the order confirmation sent to your e-mail. Send a copy of the deposit slip as a proof of payment together with the order number to BuddyBookstore@gmail.com (with the subject as PAYMENT).
Cancel / Change an Order
- If you wish to cancel / change the order before it has been dispatched please contact us (012-9883209) to let us know as soon as possible, as if the order has already been processed we may not be able to cancel it.Â
Shipping Zone
- Currently, we can only send orders to street addresses in Peninsular Malaysia. We will be launching shipping to East Malaysia soon.
Products
- Not all items in the stores are listed on the website. Contact us for details.Â